How Can We Help You?
The most asked questions and answers from our customers
Is the theme price included in the package?
Yes, it is included in the price. The installation of any WordPress theme you like from the company ThemeForest.net we collaborate with is included in our prices in all packages. Average theme fees are around ($ 45 – 65).
Is there a right to revise the works?
Yes, you have the right to revision. As a result, you are receiving a service and it is very important for us to feel comfortable with the service you have purchased. Therefore, in order to provide you the best service, you have the right to revise as much as you wish. For example your revision rights are; editing your logo, editing theme colors and fonts, editing page widths, etc.
Do we provide SEO services?
Yes, we provide professional and beginner SEO services. You can get detailed information about all SEO packages from our WordPress SEO WordPress SEO Service page.
How can you pay?
You can pay by credit card for all services you purchase through WP Service. We also accept payments by bank transfer / EFT.
How many days are the projects completed?
Depending on the type of the website to be prepared (eg: e-commerce or blog), the studies take between 1 and 5 working days. This period may be shortened depending on the fast delivery of the informations and documents requested from you.
Why hosting, domain and SSL for 1 year?
Hosting, Domain name and SSL are covered by us in the first year of all the works we do for you. In the following years, you can pay the relevant companies for these services yourself and extend the usage period of your website as you wish.
Will you get a report about the project?
Yes, we report about the project. This report will be sent to your specified e-mail address within a maximum of 1 to 2 business days after the end of the project.
Will you be able to get support after the project?
Yes, you can get help and support after the project. The support covers; an error that may occur on the site, theme, WordPress substructure or any plugin. Support times vary according to packages, for example; the starter package includes 3 months, the professional package 6 months and the corporate package 1 year support. This period can be extended optionally, please contact for detailed information.
Is there a refund?
Unfortunately no. We provide digital services and unfortunately, the transactions cannot be undone. Therefore, it is our duty to satisfy you by making all transactions by us until you will be satisfied with the work done.
How will you manage your website?
We shoot and send you detailed videos on the management of your site, adding products, order tracking and similar topics, exclusively for our E-commerce package. In this way, you can have sufficient knowledge about how to manage your website.